Shipping policy

Processing Time:
All orders are processed within 1–2 business days after receiving your order confirmation. You will receive a WhatsApp message with your shipping confirmation and delivery details once your order has been dispatched.

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Delivery Method:
We work with trusted courier services to ensure your candles arrive safely and on time. You will be contacted via WhatsApp once your package has been shipped, including your delivery estimate.

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Important Notes:

• Please make sure to provide a valid phone number and full address, including governorate and postal code, to avoid delays.
  
  
• Shipping times may vary slightly during peak seasons or public holidays.
  
  
• We are not responsible for delays caused by incorrect shipping information or courier issues.